I ran into (so and so) issues and I need a refund / to cancel / modify my order!
As long as I haven't already shipped the order out, I'm open to whatever changes you need to happen! Feel free to contact me through the 'contact' page here, or reach out on Instagram, @vinoburrito (this method is lowkey preferred)
When do you ship out orders?
I aim to do ship out all packages every Monday / Friday! I'll be shipping mainly through USPS.
How long should I expect to wait for my order to arrive?
Orders within the US should arrive within 3-5 buisness days.
Orders outside of the US will vary depending on area but might take up to 2 weeks to arrive. Tracking should be available on all packages.
My order got damaged / lost in transit!
All sales are final as soon as they leave my hands. If you can provide proof of a damaged order, I can try to replace it if I still have it in stock, but no guarantees :/
For any other types of issues, feel free to reach out! I will do my best to respond to messages as quickly as possible >:3 thank you for your support!